Mutual Aid

This page is one-stop resource for all mutual aid options through the Massachusetts Highway Association.

  • Mutual Aid MassDot App

Contact Information/Instructions

  • County Mutual Aid Coordinators
  • MEMA Contact Information
  • Mutual Aid Request Instructions
  • County Coordinator Instructions


  • State Contracts
  • Debris Management Information

Mutual Aid Update

by Christopher Bouchard

Happy fall everyone! The mutual aid committee has been hard at work behind the scenes working with MassDOT and BETA refining the GIS workflow platform for the CMAC’s to make this as user friendly as possible.

We recently did a presentation for the NE APWA Chapter’s Fall Conference in Boxborough on all the work our committee has accomplished. We discussed all of the partnerships that we have formed crossing state, local agencies, consultants, and the GIS technology platform in which we are utilizing and touched on a few of the events in which we helped coordinate aid in the short time frame in which we have been operational, which was well received by all in attendance.

Our next steps include setting up trainings with the CMAC’s as we have been issued new logins from MassDOT.  This will allow us to run a tabletop exercise to familiarize everyone with how the latest version works, set up a training with MEMA on our latest version, and include MassDOT’s emergency response team as well.

Please remember to keep your city or town’s DPW emergency contact information up to date on the yearly membership form and be sure to provide any changes. This up-to-date information will be very important for the CMAC’s to have when reaching out to provide or request assistance for mutual aid in order to be successful.

We must thank MassDOT’s GeoDOT Division for providing us this platform to work on and Jose and his team for all of the work they have put into this to get us to where we are, BETA for allowing Tito to get us started and continuing to guide us with this technology and helping us understand how we can better utilize the platform, and Dave Desrosiers for his work with the form and continuing to make it easier for all to use.

When I look back, it seems like it was a long time ago when we were fighting to get recognized as First Responders and get Mutual Aid Agreements. It has seemed like it has been a long uphill journey.

Here we are at the end of 2022 in a place I never imagined we would be, with tools and resources to allow us to help each other with a phone call or email in a timely response. Thank you to all who have contributed and helped in this journey, for your vision, tenacity, strength and good will to carry us forward on this mission for public works for now and the future.